Buruh Rider
Request a ride
Set where the trip starts and ends, see a fare, match with a driver, pay with wallet, Stripe, or cash, and follow the ride.
How a rider trip worksRide platform
Buruh connects a rider who sets a pickup and destination with a driver who goes online and accepts the request. Payment, tracking, and completion stay in the Buruh Rider and Buruh Driver apps.
This website explains the trip. It does not request a ride or put a driver online.
How Buruh works
The rider app requests the trip. The driver app accepts and completes it. This page only describes that path.
01
Riders open Buruh Rider. Drivers open Buruh Driver. Each app has its own sign-in.
02
A rider sets pickup and destination and sees a fare. A driver swipes online to receive nearby requests.
03
The driver reviews pickup, destination, and estimated fare, then accepts. The rider confirms payment.
04
The driver navigates and completes the trip. The rider follows it on the map and can rate the driver.
Riders
The home screen asks “Where to?”. From there the rider sets the route, confirms payment after a driver accepts, and follows the trip.
Rider service detailsSearch, use the current location, or place the points on the map. The app shows distance, duration, and a fare before you confirm.
Buruh Rider looks for a driver. When one accepts, the next step is Confirm & Pay.
Wallet Payment, Pay with Stripe, or Cash Payment. Wallet and card are confirmed before the driver starts. Cash is paid to the driver.
The tracking screen shows the driver name, vehicle, plate, rating, and trip status. Past rides, a receipt, and a rating stay in the app.
Drivers
A driver account is reviewed before it can go online. Going online, accepting a request, and withdrawing earnings happen only in the driver app.
Driver service detailsRegistration asks for a profile photo, a driver’s license, and vehicle details, then Submit for approval. The account stays under review until it is approved.
Approved drivers swipe to go online. Location has to be on. While online, the app shares live location with riders.
A request shows the rider, pickup, destination, and estimated fare. Accept or decline. Start trip waits until the rider confirms payment.
Digital ride payments show a platform fee and what you earn. Withdrawals are requested in Earnings. The driver app says payouts are processed weekly.
Services
Buruh is a ride between a pickup and a destination. The rider app requests it. The driver app completes it.
Buruh Rider
Set where the trip starts and ends, see a fare, match with a driver, pay with wallet, Stripe, or cash, and follow the ride.
How a rider trip worksBuruh Driver
After approval, go online, accept a nearby request, navigate to pickup and destination, and complete the trip.
How driving worksTrust
These are the controls built into the rider and driver apps. This website does not add a separate safety program.
Both apps can sign in with a phone number and a one-time code, as well as email.
A driver submits a profile photo, license, and vehicle, then waits for approval. A rejected or suspended account is told so in the driver app.
Online drivers share live location. During a ride, the rider sees the driver name, vehicle, plate, and rating, and can cancel while the trip is pending, accepted, or arriving.
The driver app waits for the rider to confirm payment before Start trip. After the ride, the rider can leave a rating.
Mobile apps
Buruh Rider and Buruh Driver are separate apps for Android and iOS. Choose your phone, then the app that matches your role.
Request a pickup and destination, confirm payment, and follow the ride.
Rider overviewApply, wait for approval, then go online and accept requests.
Driver overviewFAQ
Answers from the way Buruh Rider and Buruh Driver work today.
No. A ride is requested in Buruh Rider. This website has no booking form.
The rider sets a pickup and destination. A driver who is online reviews that request and can accept it. The rider then confirms payment. The driver starts the trip after that payment step and completes it in Buruh Driver.
In Buruh Rider, after a driver accepts: Wallet Payment, Pay with Stripe, or Cash Payment. The wallet can be topped up in the app. This website does not take payment.
No. Drivers register in Buruh Driver, submit a profile photo, license, and vehicle for approval, then swipe to go online in that app.
In the Buruh Driver Earnings screen. A platform fee is deducted from digital ride payments. Withdrawal requests are made in the app, and the app says payouts are processed weekly.
Call +1 (301) 442-2269, email info@buruh.org or support@buruh.org, or write to 951 Upper Marlboro CT, Maryland USA. The same details are on the contact page. An active trip stays in the app that started it.
Next step
Riders request a trip in Buruh Rider. Drivers apply and go online in Buruh Driver. This page stops there.